HP India your silence on this long debated matter is an irresponsible act !

In the town that I live in States, they have a Household Waste Recycling Center for Empty Batteries. Our town newsletter conveys how harmful it is to dump used batteries in the trash. It is important to understand it's harmful effects on the environment. It further states that the EPA( Environmental Protection Agency) estimates about 350 million batteries are used in the U.S annually with elements such as cadmium, alkaline, nickel and mercury that are seriously unsafe for our environment.

Our town newsletter reminds us how important it is to know how to recycle household batteries. They have catered for drop-off facility for disposal of batteries at a convenient location. At the Household Hazardous Waste Drop-Off Facility they also accept other items such as used motor oil filters,used anti-freeze, latex/oil based paints, auto batteries, fluorescent/ CFL light bulbs and E-Waste. Now this is what I call a responsible act or campaign to involve citizens to protect the environment. In Japan too they followed it in the village I lived in.

Why can't others follow this too ?

I had addressed a similar concern regarding the correct disposal of hazardous recalled batteries of laptops with HP India ages back but they lacked motivation to even attempt to work in that direction. As a result, I have still not been able to dispose that battery because I want HP India to take a responsible stand on this which now appears to be a remote possibility !

I will keep re posting this article on my blog till HP India takes a responsible action on this even though very delayed !

https://rightsall.blogspot.com/2013/11/lack-of-responsibility-shown-by-hp.html

https://rightsall.blogspot.com/search/label/HP%20India

A voice once raised echoes in times to come-Consumer Rights Consumer Might !

A voice once raised to protect your rights echoes in time...It may not get immediate results but it lingers and can be heard back when others going through a similar situation voice their thoughts too. That is when the echoes become louder and stronger even though a delayed reaction when so many shout the same concern in unison ! Today somebody referred to my article on Vodafone from the past and came forward to tell me that they are going through a similar experience and how they are being harassed too ! I hope my blog and FB page will give them a platform to be heard ! Or it will give them a direction through which they can find an effective and fair resolution to their complaint.

As I say we must stand together as consumers because in unity are we powerful as consumers to battle daily harassments by certain companies at one time or another.  We must get value for our money ! We must advise each other about the necessary process and action in the direction to be heard by such companies and thereby prevent others from being bullied.

One Right 4 All

Sometimes in our daily lives because of certain limitations we forget the importance of  Individual Rights and how we are treated in our personal lives and work place. As this blog's introduction says- " One Right for All & None should be discriminated ! "

Silence can sometimes be mistaken as weakness or indifference. Always know your rights and request for those rights to be implemented but if they are not then demand that justice be served.  Discrimination and offensive conduct that is so severe should not be tolerated at all. 

If  you are facing endless discrimination and harassment at work, standing up for yourself  is very important.  The more you take it the more harassment you will endure. So it has to end right there right now if not before ! 

Nobody has the right to treat you badly. Hostile work environment is not at all healthy for any individual and the sooner one realises it the better or the bad behaviour can be repetitive with repercussions so severe on you. Nobody has the right to insult and humiliate you at work or in your personal life ! You have the right to be respected as an individual.

In exercising our rights are we truly free as individuals...

Always stand up for your Rights !

Nike & Banana Republic -Factory Outlets Napa

The customer service at the Nike store and Banana Republic in the factory outlets of Napa is worthy of  compliments ! Their staff is very pleasant, helpful and patient specially when dealing with senior citizens. They have good knowledge of the products they are selling. The personalised and caring customer service there makes one want to go back for shopping there every time ! 

Trader Joes Bel Aire Plaza, Napa- Treasures from around the world

It is absolutely delightful to do shopping in Trader Joes's as it hosts a very good collection of spices, sauces etc. from different parts of the world. They have an interesting selection of things in the Indian and Oriental section. I particularly like their ginger & mango chutney in the Indian section and the Oriental sweet & spicy sauce. They offer a wide choice of toffees and chocolates from other countries. One feels like one is on a treasure hunt because one always finds something valuable ! I particularly like their organic foods & ice-creams, snacks and spices. They sell good saffron and ginger powder too. One can never go wrong when shopping there as one always gets what one is looking for specially organic and healthy !

Target at Bel Aire Plaza Napa

Overall Target believes in providing great customer service ! They trust their customers and have a flexible return policy of products specially those that are damaged or tampered with. They are constantly trying to ensure that the customers have pleasant shopping experience. One can see how they make efforts to improve  the layout of things every now and then to make it easier for the customers to shop. Recently their Home and Electronic section has added a lot of interesting items. And they have a nice collection of greeting cards.

Tata Sky finally heard us ! - My letter of appreciation

I would like to thank all who supported my post. Even one person's support can make a difference. Imagine if all consumers would stand together to be heard ! Sometimes one needs to be persistent as a consumer to be heard by companies.

And companies need to hear consumers to know their grievances so that they can improve their services and resolve complaints effectively . Company representatives if experienced can easily differentiate between a genuine and false complaint and work accordingly. But they must always hear the consumers first to determine the authenticity of the complaint before passing a judgement without thorough interaction or investigation.This would create a pleasant interaction between companies and consumers.

Today we were heard ! Thanks to the personal intervention by a senior gentleman Mr. Bhagwan Das. I hope I got his name correctly. He heard my mother and after hearing everything in detail decided to install a new disc for my parents. Immediately Mr. Ashok was sent over to do the needful.

I would like to express my deepest appreciation and gratitude to Mr. Bhagwan Das for really listening to my mother's complaint and providing a prompt and fair resolution to a senior citizen.

I would like to thank Kajal and Ashok too. It was Kajal who said here on social media that " I hear you !". As consumers we just need to be heard to get services of value in return for the money we invest.

Tata Sky thank you for restoring my belief in your services. Having started my career with Tata Sky in the customer service industry I was really hoping that you would not let down the Tata brand name and stand true to the image of the brand name Tata which is known for providing professional and best customer service worldwide.

I am aware that it may take time and patience on both sides to deal with complaints but what matters is that in the end you resolve customers complaints effectively for them to continue having faith in you. I hope that in the future too you would stand true to the great reputation of the Tata brand !