I always stand up for what I believe in and what is right even if it means standing alone...In life standing up for your rights is never easy but it is very important to embark on this Long and difficult path to enforce and protect your individual and consumer rights.We all must be aware of our rights.In exercising our rights are we truly free individuals.

I have won many long customer battles against Banks,Phone Companies, Airlines, Electronics Companies etc. I have devoted time and energy to demand positive resolutions for myself and people around me. I hate it when one is denied what every customer has a right to...and that is when I find it important to address it and complain about it. I know it takes time to escalate matters but somehow I prefer to address it no matter what. Having lived in America for sometime, I give a lot of importance to Individual Rights.

It is my nephew who inspired me to write this blog. He felt the importance of his rights and the need to address this subject in a blog very early in age when he was unhappy with the services of a certain Airline. It was then that he suggested that I should write a blog concerning such matters too.

Everyone has certain rights but we are usually not informed about them or do not exercise them. We have a right to be heard...and we must never forget that. There is One Right for All and None should be discriminated. One has the right to question and a right to information. With growing middle class touch 400 million and consumerism, Indian Companies need to become responsive to Consumer complaints and grievances. Ignoring such complaints could lead to big financial losses for the company on consumer complaints being upheld by Consumer Courts.

In this blog, I would like us to share our knowledge about how best to address our complaints effectively as a customer or consumer. It is also important to inform people about the poor customer services provided by reputed brand names. But I would also like to hi-light the names of companies and brands who have co-operated with customers and given positive responses. Please do share your experiences too.

You do not win every battle in life but you learn lessons from it and hopefully live to win it some day. Through this blog ,I would like to inspire people to stand up for their rights and if needed fight for it but the fight for your rights has to be fair and honest. I aim to create a direction and awareness for people who are not given their due rights as an individual first and then as a consumer. There are always solutions and there are way to reach those solutions or alternatives as customers through proper channels.

Whenever you have been able to get your rights heard, you should generously share that knowledge as how best to achieve that so that others could follow that too. Pay it forward ! We should share knowledge and in doing so we will learn more from each other. Alone you can stand up for your rights but with people behind you and with you , there will be more force in it and consumers and customers will not be taken for granted. United we stand in getting value for our hard earned money...United we stand in ensuring we get good customer service.

When there is a will there is a way. When you stand up for your rights and for others , somebody will listen to you sooner or later. Your voice will be heard ! But for that you have to speak out ! Silence can sometimes be mistaken as weakness or indifference. Always know your rights and request for those rights to be implemented but if they are not then demand that justice be served.


Always stand up for your rights...

Consumer Rights Consumer Might !

" Sadaa Haq Aithe Rakh ! "

"Manzil mushkil to Kya... Humhe to us rah par chalna hi hai..."


Thursday, July 5, 2018

One Right 4 All !

Please visit the FB page One Right to voice your thoughts and complaints as consumers. It is a good and effective platform to interact as individuals or consumers and share your experiences on how to resolve issues and complaints as well as exercise your individual rights in certain areas of life.

https://www.facebook.com/pg/oneright4all/posts/

Previous Article- HP India 's careless attitude regarding disposal of defective laptop batteries under HP Notebook PC Battery Recall Program

In the next few days, I will share my unpleasant experience with you regarding HP India as well. For years I have taken up the matter regarding the correct disposal of Laptop Batteries with HP specially the defective ones that they had replaced . I have discussed the need for safe disposal of these batteries since 2009 as throwing them away in normal garbage can cause an explosion and hurt rag pickers when they burn the garbage. The batteries were recalled as they had the potential to overheat posing a fire and were quite hazardous.

But HP India and their Service Centres do not take this seriously and are least concerned about it. I have been calling them and sending emails to them for years now but they are not giving a positive response or taking a responsible stand on the matter. The Battery Pack is still lying with me. I was asked to retain the return packaging that came with the replaced battery pack and was told that HP would be contacting me to make arrangements to pick up the hazardous recalled battery pack from my premises. But they did not do that despite repeated reminders to them via emails and calls. I even offered to send it back to them by courier and called their Service Centres to make arrangements for pickup of the battery pack but nobody co-operated. As a responsible citizen, I do not wish to dispose this defective battery pack just like that where it may harm others. There has to be a more safe way of Laptop Battery Pack disposal in convenient locations .

HP India your silence on this long debated matter is an irresponsible act !


In the town that I live in States, they have a Household Waste Recycling Center for Empty Batteries. Our town newsletter conveys how harmful it is to dump used batteries in the trash. It is important to understand it's harmful effects on the environment. It further states that the EPA( Environmental Protection Agency) estimates about 350 million batteries are used in the U.S annually with elements such as cadmium, alkaline, nickel and mercury that are seriously unsafe for our environment.

Our town newsletter reminds us how important it is to know how to recycle household batteries. They have catered for drop-off facility for disposal of batteries at a convenient location. At the Household Hazardous Waste Drop-Off Facility they also accept other items such as used motor oil filters,used anti-freeze, latex/oil based paints, auto batteries, fluorescent/ CFL light bulbs and E-Waste. Now this is what I call a responsible act or campaign to involve citizens to protect the environment. In Japan too they followed it in the village I lived in.

Why can't others follow this too ?

I had addressed a similar concern regarding the correct disposal of hazardous recalled batteries of laptops with HP India ages back but they lacked motivation to even attempt to work in that direction. As a result, I have still not been able to dispose that battery because I want HP India to take a responsible stand on this which now appears to be a remote possibility !

I will keep re posting this article on my blog till HP India takes a responsible action on this even though very delayed !

https://rightsall.blogspot.com/2013/11/lack-of-responsibility-shown-by-hp.html

A voice once raised echoes in times to come-Consumer Rights Consumer Might !


A voice once raised to protect your rights echoes in time...It may not get immediate results but it lingers and can be heard back when others going through a similar situation voice their thoughts too. That is when the echoes become louder and stronger even though a delayed reaction when so many shout the same concern in unison ! Today somebody referred to my article on Vodafone from the past and came forward to tell me that they are going through a similar experience and how they are being harassed too ! I hope my blog and FB page will give them a platform to be heard ! Or it will give them a direction through which they can find an effective and fair resolution to their complaint.

As I say we must stand together as consumers because in unity are we powerful as consumers to battle daily harassments by certain companies at one time or another.  We must get value for our money ! We must advise each other about the necessary process and action in the direction to be heard by such companies and thereby prevent others from being bullied.



Monday, July 2, 2018

One Right 4 All


Sometimes in our daily lives because of certain limitations we forget the importance of  Individual Rights and how we are treated in our personal lives and work place. As this blog's introduction says- " One Right for All & None should be discriminated ! "

Silence can sometimes be mistaken as weakness or indifference. Always know your rights and request for those rights to be implemented but if they are not then demand that justice be served.  Discrimination and offensive conduct that is so severe should not be tolerated at all. 

If  you are facing endless discrimination and harassment at work, standing up for yourself  is very important.  The more you take it the more harassment you will endure. So it has to end right there right now if not before ! 

Nobody has the right to treat you badly. Hostile work environment is not at all healthy for any individual and the sooner one realises it the better or the bad behaviour can be repetitive with repercussions so severe on you. Nobody has the right to insult and humiliate you at work or in your personal life ! You have the right to be respected as an individual.

In exercising our rights are we truly free as individuals...

Always stand up for your Rights !


Monday, June 25, 2018

Nike & Banana Republic -Factory Outlets Napa


The customer service at the Nike store and Banana Republic in the factory outlets of Napa is worthy of  compliments ! Their staff is very pleasant, helpful and patient specially when dealing with senior citizens. They have good knowledge of the products they are selling. The personalised and caring customer service there makes one want to go back for shopping there every time ! 

Trader Joes Bel Aire Plaza, Napa- Treasures from around the world


It is absolutely delightful to do shopping in Trader Joes's as it hosts a very good collection of spices, sauces etc. from different parts of the world. They have an interesting selection of things in the Indian and Oriental section. I particularly like their ginger & mango chutney in the Indian section and the Oriental sweet & spicy sauce. They offer a wide choice of toffees and chocolates from other countries. One feels like one is on a treasure hunt because one always finds something valuable ! I particularly like their organic foods & ice-creams, snacks and spices. They sell good saffron and ginger powder too. One can never go wrong when shopping there as one always gets what one is looking for specially organic and healthy !