I always stand up for what I believe in and what is right even if it means standing alone...In life standing up for your rights is never easy but it is very important to embark on this Long and difficult path to enforce and protect your individual and consumer rights.We all must be aware of our rights.In exercising our rights are we truly free individuals.

I have won many long customer battles against Banks,Phone Companies, Airlines, Electronics Companies etc. I have devoted time and energy to demand positive resolutions for myself and people around me. I hate it when one is denied what every customer has a right to...and that is when I find it important to address it and complain about it. I know it takes time to escalate matters but somehow I prefer to address it no matter what. Having lived in America for sometime, I give a lot of importance to Individual Rights.

It is my nephew who inspired me to write this blog. He felt the importance of his rights and the need to address this subject in a blog very early in age when he was unhappy with the services of a certain Airline. It was then that he suggested that I should write a blog concerning such matters too.

Everyone has certain rights but we are usually not informed about them or do not exercise them. We have a right to be heard...and we must never forget that. There is One Right for All and None should be discriminated. One has the right to question and a right to information. With growing middle class touch 400 million and consumerism, Indian Companies need to become responsive to Consumer complaints and grievances. Ignoring such complaints could lead to big financial losses for the company on consumer complaints being upheld by Consumer Courts.

In this blog, I would like us to share our knowledge about how best to address our complaints effectively as a customer or consumer. It is also important to inform people about the poor customer services provided by reputed brand names. But I would also like to hi-light the names of companies and brands who have co-operated with customers and given positive responses. Please do share your experiences too.

You do not win every battle in life but you learn lessons from it and hopefully live to win it some day. Through this blog ,I would like to inspire people to stand up for their rights and if needed fight for it but the fight for your rights has to be fair and honest. I aim to create a direction and awareness for people who are not given their due rights as an individual first and then as a consumer. There are always solutions and there are way to reach those solutions or alternatives as customers through proper channels.

Whenever you have been able to get your rights heard, you should generously share that knowledge as how best to achieve that so that others could follow that too. Pay it forward ! We should share knowledge and in doing so we will learn more from each other. Alone you can stand up for your rights but with people behind you and with you , there will be more force in it and consumers and customers will not be taken for granted. United we stand in getting value for our hard earned money...United we stand in ensuring we get good customer service.

When there is a will there is a way. When you stand up for your rights and for others , somebody will listen to you sooner or later. Your voice will be heard ! But for that you have to speak out ! Silence can sometimes be mistaken as weakness or indifference. Always know your rights and request for those rights to be implemented but if they are not then demand that justice be served.


Always stand up for your rights...

Consumer Rights Consumer Might !

" Sadaa Haq Aithe Rakh ! "

"Manzil mushkil to Kya... Humhe to us rah par chalna hi hai..."


Saturday, June 24, 2023

CB2- An elegant store

 Fourth street, Berkeley is a fashionable shopping area. There are lots of high ended shops and boutiques. Amongst them CB2 really stands out as the store is a portrait of elegance. From the moment one steps in this sophisticated shop, one is enveloped in the warmth and sheer elegance of the decor. 

I just love this shop and would highly recommend this shop on the Fourth Street to people who want to have a tasteful decor in their houses. The price may be expensive for some but it is worth having one of their things from their furniture collection. Each piece of furniture stands out because of its original and artistic form. I loved the finish and texture of the wooden items as well as the fabric of the upholstery. I liked their lamps and rugs  too. 

They have a nice collection of black marble candles bowls that are quite fashionable make great gifts to give to people on special occasions . 

The store spells luxury but there are lots of stuff that could be within the reach of your budget too particularly the smaller items. Anyway with things like these , it is certainly worth working towards owning something from their collection. It is certainly worth the wait to own something from CB2!

When I visited the store, there were some great saving offers too on things like cake server sets and stylish cake stands. So you could save to buy something from such a lovely store because it us worth the wait ! Most of all it adds pleasure to living when you are surrounded by such stylish things from CB2 at your home. 

The customer service experience was pleasant. What I liked was that they were open and friendly as well as gave you space to check out the store at your own lace. I for one love to have space when shopping. Another thing that I liked was that they were not minding people sitting on their chairs and sofas outside as long as they liked. That is quite a unique and best way to do live advertising of your store. I think there is this really positive vibe in that store which I would like to bring back to my home in the form of one of their creations. Their collections of things will appeal to every age and household . Their creations are culturally relatable and can be adapted to any home. 

I enjoyed giving a review of this store because it truly was a lovely experience. Insisting this store. I would go back there time and again to be inspired to buy artistic things and elegant furniture. If nothing else, just visiting the store is highly recommended. You may not buy something right away but you will find something to hope to buy in the future.

Monday, March 27, 2023

Rove City Walk. Rove Rove All the Way

 This was my first time at a Rove Hotel and it was such a memorable experience. I stayed at Rove, City Walk. After thorough research did I select this lovely hotel and I am proud of my choice. Rove City Walk stands true to its reputation of having a high rating. I am so glad that I stayed there. 

The hotel is conveniently situated and close to Dubai Mall. The view from my room was so picturesque! One gets a great view of Burj Khalifa from there. They provide free shuttle to some of the tourist attractions nearby which is of great help as one saves on cabs  that way.

The personalized reservation experience and the on-site experience at the hotel were  absolutely wonderful. That hotel values its guests and exceeds guests’ expectations. 

Everyone at the hotel is so attentive, friendly and kind. From the check-in to the check out process they provide excellent customer service experience. The staff interacts well with the guests and they go out of their way to make you feel very welcomed. Throughout my stay there they gave enough support to make my holiday perfect. They interact with the guests to make them feel at home and I value that. 

The dining experience was great too. Not only was the breakfast delicious but I enjoyed good interaction with the F&B team. 

Everyone there makes sure that you feel valued as a customer and do everything in their power to ensure a very pleasant stay. I will be complimenting the entire team and adding their names here soonest so as to express my gratitude to them for gifting  me good memories. I will be writing more about their services .

Rove City Walk, Dubai has won my heart by the special touches and warm gestures they extended to me while I was staying there.

Rove Rove All the way ! Once a Rover always a Rover !I am looking forward to staying there again. Rover City Walk can be your home away from home. So choose that hotel confidently on your next trip to Dubai . Keep Roving !


Monday, February 13, 2023

Extra Space Storage, Milpitas,CA, United States-Best Storage place !

Customer service experience was very pleasant and professional. I spoke with three managers at your different branches and actually met one in person. All were lovely to interact with and very supportive. They were very courteous , patient and interactive. They all were flexible and were willing to go a step forward to give me personalized customer service . They all contributed greatly in my reaching the right decision about selecting Extra Space Storage ! They were willing to adapt to my needs about a later move in date and reserving a space or two that suited me so as to give me some time to decide.  My compliments to Melissa ,Anna and Mark(if I remember his name correctly). I did not have the pleasure to meet Melissa in person but she provided great customer service experience over the phone and understood my needs completely. She was so courteous and welcoming that on that day itself I had decided that I would want to have association with her company.  Her follow up on things was great and she gave good advice regarding convenient upgrading of storage space online itself on the day of move-in and explained the process since the office was closed on the day of my move-in of luggage . That made me feel secure that I could  easily change my storage space in minutes if at the last moment my storage unit was not able to accommodate all my luggage. 

Melissa also gave me timely and valuable advice about timely securing of the storage unit I was interested in by locking the rate so that I didn’t lose that unit to someone else. I am thankful to her for that as well as following up on my requests and meeting my needs.  She also ensured that the decided moving in date as well as the rate agreed by the manager on duty that day was honoured by ensuring the pro rating of the rent of the unit as promised which spoke of her co operation and co ordination with not only her colleague but with the customer too. I valued that she stood by the commitment. Ahe valued me as a customer. Anna was the manager I met in person the first time I visited extra space storage since Melissa was on leave that day and even she provided excellent customer service experience. Anna was professional, helpful and understood my needs completely too. She devoted time in making me feel comfortable about making the right selection for myself and offered many options as well as choices by giving my brother and I a tour of the units we were interested in. I wanted a unit close to the elevator and she showed exactly what I wanted . Anna gave great advice about the size of the storage that would accurately fit my needs and best accommodate my luggage which demonstrates that she had great knowledge about her work and she knew how to completely match the needs of the customer. Anna advised me in details about the various ongoing specials and offered me various options for the sizes of units I was interested in  . 

Both Anna and Melissa informed me about how like apartments the market could sometimes fluctuate the rate of the storage units as well which was knowledge for me. But they also advised how I could be protected from the raise in rent.  What I liked was their transparency. They were there to help me at a time when one was already stressed out with the move out of an apartment. I felt that they really value their customers and so I have recommended Extra Space Storage to so many in my circle and one of my friends rented out a storage unit there too soon after that. I just wish though that there was some reward for referring others to this great storage space.

 I loved how Extra Space Storage is so well maintained and spotlessly clean ! It is also so conveniently located and the security can be relied upon too. The one I chose is a newer one and was very attractive and the layout of the units was great. Extra Space storage made me feel at home and made me feel that I am leaving my luggage at home only. I would recommend them to everyone as they can be easily trusted yo keep your luggage safely.  

Monday, August 29, 2022

Loyalty does get rewarded at Xfinity !

 Often in today's fast paced world one does not find the time to know what benefits one can enjoy for being a loyal member of a company. Sometimes one's customer loyalty goes unnoticed or unrewarded. However, today David from the loyalty team of Xfinity went out of his way to acknowledge my loyalty as a customer of Xfinity for 5 years. He goes above and beyond to give professional customer service and ensures that he devotes time in rewarding customers for their loyalty to Xfinity. 

In all these 5 years nobody ever gave that much time to update my account correctly in terms of the number of years I have been with Xfinity. I have been their customer since 2017 and my status with them should have been that of a platinum member. David updated that information on my account by taking time to retrieve my previous addresses and Xfinity account numbers to give me the rightful status of a platinum member so that I could enjoy more Xfinity special rewards. I so appreciated his doing that for me. People like him makes a customer keep returning to Xfinity as a customer even if one is away from States for some time.

I may have had a bittersweet journey with Xfinity but I have always chosen them. There are bound to be challenges and problems but what matters is that their loyalty team is willing to devote time to customers and willing to work with the customers to resolve problems and give pleasant customer interaction experience.   

      

Friday, May 27, 2022

Right 2 Safety & Protection

 

Enough is Enough !!! We are not doing enough to provide a safe environment in schools. Children shouldn't have to live in fear ! Children should be living a life free from violence, grief and fear !  It is time to act and take the right stand ! Take the right action to initiate stringent action against gun violence ! 

My heart goes out to the families of all those precious lives that were tragically lost in the recent firing in an elementary school. Innocence of children has been massacred as they had to witness and experience such a terrifying incident which will scar them for lives and will instill insecurity forever. Innocent young lives were destroyed ! Great selfless teachers lost their precious lives in protecting your children. 

It is time for parents now to act firmly in safeguarding their children and taking huge steps to ensure protection of their children in schools and streets !  Time for All to take the Right Stand against against gun violence ! Nowhere is safe enough now even for adults leave alone children ! Time to protect our children and ourselves ! The right action has to be taken to prevent such violence around us. Gun violence is not only happening in schools but on streets, places of worship, grocery stores, freeways etc. Seriously what kind of  world are we creating around us ? What kind of life are we giving to our children !? Gun laws have to be questioned ! We have a right to feel safe in our communities. We have a right to a violence free life...    

Tuesday, May 17, 2022

TIME 2 TAKE THE RIGHT STAND & RIGH ACTTION AGAINST BULLYING & ASSAULTS AT SCHOOLS !

 Every second people who believe in rights are signing the above petition to stand up against assault at schools! Already so many people have signed and as I write more people are coming forward! BE ONE OF THEM! Sign the petition. At reaching 300,000 this petition would become one of the top signed petitions on Change.org. Be a part of that change! Create a difference and contribute to creating a safe environment at schools! 

 AAJ SE BULLY BANDH! People who have gone through similar experiences anywhere in the world would know how traumatic it is to be assaulted and bullied in school! Often the attacker goes unpunished! Accountability has to be fixed on the person who attacked Shaan as well all those who supported the bully including the children who cheered on while all this was happening! The school cannot ignore this! 

Sign the Petition against assault & harassment at schools

#ShaanPritmani

Monday, May 16, 2022

BULLYING & ASSAULT AT SCHOOL SHOULD NOT BE ACCEPTED! Courageous Shaan Pritmani who stood up against his bully while maintaining dignity & composure! - STAND UP 4 SHAAN PRITMANI!

https://twitter.com/TX_neurologist/status/1525639444484734976?s=20&t=8wUKRGNivweicoQv3uKBqQ

Deeply distressed...How can the Right Stand & Right Action not be taken against such bullying & assault in schools! Stand Up for Shaan Pritmani ! Act now and sign the petition or this could happen to your child too!

Shaan maintained his composure & dignity throughout the unpleasant interaction with that abusive & horrible bully! And yet he did not get justice & no action was taken against that bully!

It takes immense courage to stand up against such a bully and while maintaining your composure.

Please stand up for Shaan & support the petition against bullying and assault at school! One Right 4 All !!! 

#shaanpritmani!

#shaanpritmani
https://twitter.com/TX_neurologist/status/1525639444484734976?s=20&t=8wUKRGNivweicoQv3uKBqQ