I always stand up for what I believe in and what is right even if it means standing alone...In life standing up for your rights is never easy but it is very important to embark on this Long and difficult path to enforce and protect your individual and consumer rights.We all must be aware of our rights.In exercising our rights are we truly free individuals.

I have won many long customer battles against Banks,Phone Companies, Airlines, Electronics Companies etc. I have devoted time and energy to demand positive resolutions for myself and people around me. I hate it when one is denied what every customer has a right to...and that is when I find it important to address it and complain about it. I know it takes time to escalate matters but somehow I prefer to address it no matter what. Having lived in America for sometime, I give a lot of importance to Individual Rights.

It is my nephew who inspired me to write this blog. He felt the importance of his rights and the need to address this subject in a blog very early in age when he was unhappy with the services of a certain Airline. It was then that he suggested that I should write a blog concerning such matters too.

Everyone has certain rights but we are usually not informed about them or do not exercise them. We have a right to be heard...and we must never forget that. There is One Right for All and None should be discriminated. One has the right to question and a right to information. With growing middle class touch 400 million and consumerism, Indian Companies need to become responsive to Consumer complaints and grievances. Ignoring such complaints could lead to big financial losses for the company on consumer complaints being upheld by Consumer Courts.

In this blog, I would like us to share our knowledge about how best to address our complaints effectively as a customer or consumer. It is also important to inform people about the poor customer services provided by reputed brand names. But I would also like to hi-light the names of companies and brands who have co-operated with customers and given positive responses. Please do share your experiences too.

You do not win every battle in life but you learn lessons from it and hopefully live to win it some day. Through this blog ,I would like to inspire people to stand up for their rights and if needed fight for it but the fight for your rights has to be fair and honest. I aim to create a direction and awareness for people who are not given their due rights as an individual first and then as a consumer. There are always solutions and there are way to reach those solutions or alternatives as customers through proper channels.

Whenever you have been able to get your rights heard, you should generously share that knowledge as how best to achieve that so that others could follow that too. Pay it forward ! We should share knowledge and in doing so we will learn more from each other. Alone you can stand up for your rights but with people behind you and with you , there will be more force in it and consumers and customers will not be taken for granted. United we stand in getting value for our hard earned money...United we stand in ensuring we get good customer service.

When there is a will there is a way. When you stand up for your rights and for others , somebody will listen to you sooner or later. Your voice will be heard ! But for that you have to speak out ! Silence can sometimes be mistaken as weakness or indifference. Always know your rights and request for those rights to be implemented but if they are not then demand that justice be served.


Always stand up for your rights...

Consumer Rights Consumer Might !

" Sadaa Haq Aithe Rakh ! "

"Manzil mushkil to Kya... Humhe to us rah par chalna hi hai..."


Tuesday, April 26, 2016

Save Water- each drop counts !


Save Water and don't waste it ! Every thought in this direction counts and every drop counts. Every drop can save a life ! There is scarcity of water everywhere and we hear of droughts all the time all around the world in the news. Soon there will be wars over water ! We may not be able to do much in providing water for all but we can definitely do our bit by contributing in saving water and in turn saving lives. We can start from our homes. The shortage of water is a very serious issue and we need to save water all the more now than ever because everybody is entitled to have water !

Having access to water and that too clean water if possible is a human right. Not many are doing anything about it and what we don't realise  is that tomorrow we too may not have access to water at all. We could face drought as well. So many people have to walk such a distance just to get water and I was informed about this by many children from neighbouring villages when I visited Jaisalmer, Rajasthan. Many children even requested me to give them empty bottles so that they could use them to store water. Such is the condition of people who are denied water not only in certain villages but certain cities too. Their thirst is reflected on their faces...

Everybody has a Right Not to be Thirsty ! Everybody had a Right to get water !  And we must keep that in mind and educate people not to waste water so that in the process we could share water with all.  As said earlier, It is our right not only to have water but get clean water !

Some days back we bought a RO Water Purifier and from Day one my mother was concerned about the amount of water that is wasted in the process of purifying the water for drinking purpose. An enormous quantity of water just drips from a pipe during the water purification process and it is so heartbreaking to see that when one considers how that amount of water could be so useful to so many who are denied water. Of course we worked out a way to end this kind of wastage of water . We store that quantity of  so-called wasted water that the Purifier leaves in big vessels and use it to clean utensils or mop floors. Actually that water could be used for so many other purposes instead of just throwing it away. In a world that is now facing water crisis this is the least we can do.

But my concern is that why the companies selling these Water Purifies are not doing anything at all in finding ways to save that water by using certain techniques to recycle the water wasted by the machine at the time of purification. Maybe they could design the RO Water Purifiers in such a way that the wasted water could be emptied or released simultaneously in another container with a tap to recycle it or something. Many responsible citizens have found ways to store that water wasted by the RO Water Purifiers in big containers to use it for cleaning utensils or washing clothes. One of my friends shared a post concerning the same on FB today and that  reminded me to share what I meant to write for long regarding how we are combatting the wastage of water by these Water Purifiers.

I feel that gigantic water purifying plants should be set up everywhere in the country to provide pure drinking water for people and at the same time recycle the large amount of water released during the process of purification of water for various other purposes. This way nobody would need to buy individual RO water purifiers which result in immense wastage of water in households. As it is , this will ensure in real saving of water as well as providing clean water for drinking purposes for everybody. The mistakes of some are depriving others of having water and that is not fair. And some who may have access to water are just not getting clean water . Some are just not getting water safe enough for drinking. Strict measures need to be implemented to tackle not only water shortages in every way possible but also provide clean water.

Each step towards saving water can contribute in dealing with the long-term possibilities of a water crisis in the not affected areas as well. Many countries have already found sophisticated ways of dealing with water shortages as well as water  problems by recycling wasted water and advising people to save water at their homes by doing the same.

As I always spread the word around that water is a necessity and we must not waste it at any cost or soon it will just become a luxury accorded to a few who can afford it. It is our right not only to get water but get clean water ! Save Water as well as collectively do something somehow to get pure drinking water for everyone ! All deserve water and that too clean water. 

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