ONE RIGHT: November 2021

I always stand up for what I believe in and what is right even if it means standing alone...In life standing up for your rights is never easy but it is very important to embark on this Long and difficult path to enforce and protect your individual and consumer rights.We all must be aware of our rights.In exercising our rights are we truly free individuals.

I have won many long customer battles against Banks,Phone Companies, Airlines, Electronics Companies etc. I have devoted time and energy to demand positive resolutions for myself and people around me. I hate it when one is denied what every customer has a right to...and that is when I find it important to address it and complain about it. I know it takes time to escalate matters but somehow I prefer to address it no matter what. Having lived in America for sometime, I give a lot of importance to Individual Rights.

It is my nephew who inspired me to write this blog. He felt the importance of his rights and the need to address this subject in a blog very early in age when he was unhappy with the services of a certain Airline. It was then that he suggested that I should write a blog concerning such matters too.

Everyone has certain rights but we are usually not informed about them or do not exercise them. We have a right to be heard...and we must never forget that. There is One Right for All and None should be discriminated. One has the right to question and a right to information. With growing middle class touch 400 million and consumerism, Indian Companies need to become responsive to Consumer complaints and grievances. Ignoring such complaints could lead to big financial losses for the company on consumer complaints being upheld by Consumer Courts.

In this blog, I would like us to share our knowledge about how best to address our complaints effectively as a customer or consumer. It is also important to inform people about the poor customer services provided by reputed brand names. But I would also like to hi-light the names of companies and brands who have co-operated with customers and given positive responses. Please do share your experiences too.

You do not win every battle in life but you learn lessons from it and hopefully live to win it some day. Through this blog ,I would like to inspire people to stand up for their rights and if needed fight for it but the fight for your rights has to be fair and honest. I aim to create a direction and awareness for people who are not given their due rights as an individual first and then as a consumer. There are always solutions and there are way to reach those solutions or alternatives as customers through proper channels.

Whenever you have been able to get your rights heard, you should generously share that knowledge as how best to achieve that so that others could follow that too. Pay it forward ! We should share knowledge and in doing so we will learn more from each other. Alone you can stand up for your rights but with people behind you and with you , there will be more force in it and consumers and customers will not be taken for granted. United we stand in getting value for our hard earned money...United we stand in ensuring we get good customer service.

When there is a will there is a way. When you stand up for your rights and for others , somebody will listen to you sooner or later. Your voice will be heard ! But for that you have to speak out ! Silence can sometimes be mistaken as weakness or indifference. Always know your rights and request for those rights to be implemented but if they are not then demand that justice be served.

Always stand up for your rights...

Consumer Rights Consumer Might !

" Sadaa Haq Aithe Rakh ! "

"Manzil mushkil to Kya... Humhe to us rah par chalna hi hai..."

Monday, November 8, 2021

Breach of Contract by LIVPURE Noida- Think twice b4 signing maintenance contract with them !

Livpure promises free Preventive Maintenance Service as per Contract & then disappears !

You may contact them several times for scheduling appointments but they ignore ! This is the general feedback of almost all their customers including mine when I had to endure their pathetic customer service while in Noida.

Despite a Dozen requests LIVPURE NOIDA in particular as always never honours any of the given appointments when they learn that it is NOT A PAID VISIT but FREE PREVENTIVE MAINTENANCE visit.

LIVPURE REPUTATION AS RELIABLE FIRM IS AT STAKE HERE !!!
FURTHER ANY HEALTH DAMAGES SO OCCURING ,THE LEGAL LIABILITY WILL REST ON LIVPURE !

It is high time that the Livpure NOIDA staff is pulled up and ordered to provide the rightful service to its customers.

Monday, November 1, 2021

LIVPURE - Die-hard unprofessional customer service continues as usual !!! :(

Some things actually never change like the pathetic customer service of Livpure ! One has to endure endless unprofessional service from Livpure every time one interacts with them. Perhaps it is time to move away from this company people as sooner or later you too will get tired of their careless attitude towards customers.  

Their customer service is really below average. They never honour appointments or service their products on time despite taking an advance from customers ! There is one section in my blog committed to them which talks about their unprofessionalism ! They talk rudely to senior citizens and harass customers by continuously delaying and eventually denying timely service as discussed . 

As already mentioned in my previous posts, they no longer give a reference number for service request. And they do not even send reminders as was the protocol for the due three months service even after taking Rs.8000 for maintenance contract. 

Even after renewal of the maintenance contract their water purifier does not get serviced by them for months. One has to be so persistent and even that may not even get results for you with them. I wonder how the corporate office of Livpure can hire such unprofessional people who do not even know how to deal with customers leave alone give good timely service. Highly unreliable ! Highly unprofessional ! 

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