I always stand up for what I believe in and what is right even if it means standing alone...In life standing up for your rights is never easy but it is very important to embark on this Long and difficult path to enforce and protect your individual and consumer rights.We all must be aware of our rights.In exercising our rights are we truly free individuals.

I have won many long customer battles against Banks,Phone Companies, Airlines, Electronics Companies etc. I have devoted time and energy to demand positive resolutions for myself and people around me. I hate it when one is denied what every customer has a right to...and that is when I find it important to address it and complain about it. I know it takes time to escalate matters but somehow I prefer to address it no matter what. Having lived in America for sometime, I give a lot of importance to Individual Rights.

It is my nephew who inspired me to write this blog. He felt the importance of his rights and the need to address this subject in a blog very early in age when he was unhappy with the services of a certain Airline. It was then that he suggested that I should write a blog concerning such matters too.

Everyone has certain rights but we are usually not informed about them or do not exercise them. We have a right to be heard...and we must never forget that. There is One Right for All and None should be discriminated. One has the right to question and a right to information. With growing middle class touch 400 million and consumerism, Indian Companies need to become responsive to Consumer complaints and grievances. Ignoring such complaints could lead to big financial losses for the company on consumer complaints being upheld by Consumer Courts.

In this blog, I would like us to share our knowledge about how best to address our complaints effectively as a customer or consumer. It is also important to inform people about the poor customer services provided by reputed brand names. But I would also like to hi-light the names of companies and brands who have co-operated with customers and given positive responses. Please do share your experiences too.

You do not win every battle in life but you learn lessons from it and hopefully live to win it some day. Through this blog ,I would like to inspire people to stand up for their rights and if needed fight for it but the fight for your rights has to be fair and honest. I aim to create a direction and awareness for people who are not given their due rights as an individual first and then as a consumer. There are always solutions and there are way to reach those solutions or alternatives as customers through proper channels.

Whenever you have been able to get your rights heard, you should generously share that knowledge as how best to achieve that so that others could follow that too. Pay it forward ! We should share knowledge and in doing so we will learn more from each other. Alone you can stand up for your rights but with people behind you and with you , there will be more force in it and consumers and customers will not be taken for granted. United we stand in getting value for our hard earned money...United we stand in ensuring we get good customer service.

When there is a will there is a way. When you stand up for your rights and for others , somebody will listen to you sooner or later. Your voice will be heard ! But for that you have to speak out ! Silence can sometimes be mistaken as weakness or indifference. Always know your rights and request for those rights to be implemented but if they are not then demand that justice be served.


Always stand up for your rights...

Consumer Rights Consumer Might !

" Sadaa Haq Aithe Rakh ! "

"Manzil mushkil to Kya... Humhe to us rah par chalna hi hai..."


Monday, November 8, 2021

Breach of Contract by LIVPURE Noida- Think twice b4 signing maintenance contract with them !

Livpure promises free Preventive Maintenance Service as per Contract & then disappears !

You may contact them several times for scheduling appointments but they ignore ! This is the general feedback of almost all their customers including mine when I had to endure their pathetic customer service while in Noida.

Despite a Dozen requests LIVPURE NOIDA in particular as always never honours any of the given appointments when they learn that it is NOT A PAID VISIT but FREE PREVENTIVE MAINTENANCE visit.

LIVPURE REPUTATION AS RELIABLE FIRM IS AT STAKE HERE !!!
FURTHER ANY HEALTH DAMAGES SO OCCURING ,THE LEGAL LIABILITY WILL REST ON LIVPURE !

It is high time that the Livpure NOIDA staff is pulled up and ordered to provide the rightful service to its customers. 
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1 comment:

  1. ONE RIGHTNovember 8, 2021 at 1:07 AM

    LIVPURE FREE MAINTENANCE SERVICES NOT PROVIDED BY NOIDA LIVPURE OFFICE DESPITE SMS BY LIVPURE

    A Super Senior Military Veteran over 82 years of age always has to wait endlessly and endure hassles in getting the due free maintenance service as per the contract signed with Livpure and having paid Rs.8000 for that service. It is his right to get that service without any hassles ! In case he or any other consumers in the same situation as him develop any health problems due to infected water arising from Non Provision of Preventive Maintenance, the ONUS OF HEALTH RELATED DAMAGES WILL FALL ON LIVPURE.

    There is lack of co-ordination between their teams. The senior citizen has the SMS from LIVPURE which reads " Dear Customer: as promised free preventive maintenance service of LIPURE RO is due with CALL ID ######## call code #### allocated for ##-##-####."" And yet nobody showed up on the appointment date as is their tradition.

    It has been brought to LIVPURE's notice that on multiple occasions appointments were scheduled for Preventive Maintenance Services as promised by LIVPURE but the NOIDA LIVPURE representatives HAVE NEVER HONORED ANY OF THE MUTUALLY AGREED APPOINTMENTS. Every time one has to be after them for several weeks and escalate the matter everywhere on social media before someone responds. Such harassment of customers specially senior citizens should end here !

    On calling LIVPURE every time they enquire whether it is a PAID SERVICE VISIT or FREE PREVENTIVE MAINTENANCE SERVICE. When they are told it is a FREE PREVENTIVE MAINTENANCE SERVICE they BACK OUT and despite numerous calls DO NOT ANSWER.

    SURELY, THIS DAMAGES REPUTATION OF LIVPURE AS A RELIABLE FIRM FOR WATER PURIFIERS.

    AGAIN AS ALWAYS, IT IS OVER A MONTH THAT LIVPURE NOIDA SERVICE ENGINEER HAS NOT TURNED UP DESPITE LIVPURE SMS quote above. This is REPETITIVE IRRESPONSIVENESS and needs remedial measures by LIVPURE HEADQUARTERS

    LIVPURE SHOULD IMMEDIATELY ORDER NOIDA STAFF TO DIRECT CONCERNED LIVPURE MAINTENANCE TEAM TO PROVIDE IMMEDIATE PREVENTIVE RO MAINTENANCE.

    ReplyDelete


I would sincerely welcome your honest feedback and reviews of my posts as well as various companies. Also it would be great if you share similar experiences...

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