Some things actually never change like the pathetic customer service of Livpure ! One has to endure endless unprofessional service from Livpure every time one interacts with them. Perhaps it is time to move away from this company people as sooner or later you too will get tired of their careless attitude towards customers.
Their customer service is really below average. They never honour appointments or service their products on time despite taking an advance from customers ! There is one section in my blog committed to them which talks about their unprofessionalism ! They talk rudely to senior citizens and harass customers by continuously delaying and eventually denying timely service as discussed .
As already mentioned in my previous posts, they no longer give a reference number for service request. And they do not even send reminders as was the protocol for the due three months service even after taking Rs.8000 for maintenance contract.
Even after renewal of the maintenance contract their water purifier does not get serviced by them for months. One has to be so persistent and even that may not even get results for you with them. I wonder how the corporate office of Livpure can hire such unprofessional people who do not even know how to deal with customers leave alone give good timely service. Highly unreliable ! Highly unprofessional !
Looking at all the negative feedbacks on their social media page, the consumers should collectively take them to Consumers Court !
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