Tata Sky's long term plans falsely promise hassle free services. They do not follow up on what they promise to their customers. When you are a Tata Sky subscriber, be prepared for the worst customer service possible. You don't get value for your money. And they keep trying to find new ways of extracting money from customers !
Be careful before subscribing to the Tata Sky long term plans as your money will be blocked when they will make sure you lose connectivity by removing parts from your disc so that you have no choice but to buy a new disc. We chose semi-annual pack thinking we will enjoy seamless and smooth services but on the contrary we were treated very badly and unprofessionally. We are without connection despite our paying for semi-annual pack because they refuse to give us connectivity as they are forcing us to buy a new disc. We are suffering because we are standing up for our Rights and demanding a thorough investigation in the matter of their technician removing parts from our disc. We could easily give into them and purchase a new disc to avoid inconvenience and loss of money every day that we are without connection but that would encourage them to repeatedly try these tactics on various customers !
I wish to start a petition against them eventually and look forward to everyone's comments there. Those who have been repeatedly encountering harassment from Tata Sky must stand together. Consumers Rights Consumers Might ! Let's stand together as ONE to be heard !
They are really not living up to the the reputed brand name of Tata ! I would think that anything related to Tatas would be very good and professional but Tata Sky has contradicted my thought process. What is even more disappointing is that they do not even value their long term customers leave alone new ones. Any company associated with the Tata brand name in America is living up to their reputation and image but unfortunately the ones in India are taking the Indian customers for granted !
ReplyDeleteTruth regarding such incidents will surface when more people with shared experiences will come forward to reveal how their technicians are conducting business and how Tata Sky is not addressing complaints from customers seriously.
Tata Sky should not reach a decision without a proper investigation. Their refusal to do so speaks of their support of such services where every tactic is used to extract money from customers.
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