Think twice before getting a new connection with Vodafone India. Read the reviews-
http://www.complaintboard.in/complaints-reviews/vodafone-l245.html
Basically there are more complaints and bad reviews regarding their atrocious customer service, overcharging and barring of calls. In my case my number was deactivated because I insisted on an inquiry to take place regarding the inconvenience and stress caused to me by their Customer Care Team and Noida Vodafone shop. The other alternative I had given them was an apology letter to be sent to me for harassing me beyond comprehension even after my co-operation in submitting updated documents in June 2015. I was even willing to co-.operate again but on the condition that an investigation takes place to know why their staff did not update the information on my account that they had verified my documents on the 3rd of June 2015 which resulted in barring of my calls twice and deactivation of my number. I asked them to restore my services and apologise to seek my co-operation in submitting documents for the second time but they refused to apologise or investigate ! Further they did not even let me take my number to Airtel through mobile number portability.
Basically there are more complaints and bad reviews regarding their atrocious customer service, overcharging and barring of calls. In my case my number was deactivated because I insisted on an inquiry to take place regarding the inconvenience and stress caused to me by their Customer Care Team and Noida Vodafone shop. The other alternative I had given them was an apology letter to be sent to me for harassing me beyond comprehension even after my co-operation in submitting updated documents in June 2015. I was even willing to co-.operate again but on the condition that an investigation takes place to know why their staff did not update the information on my account that they had verified my documents on the 3rd of June 2015 which resulted in barring of my calls twice and deactivation of my number. I asked them to restore my services and apologise to seek my co-operation in submitting documents for the second time but they refused to apologise or investigate ! Further they did not even let me take my number to Airtel through mobile number portability.
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