As mentioned earlier, the Vodafone World Calling Cards that I had purchased just sometime back(Rs. 550 each) are about to expire by early next month but I cannot utilise them as Vodafone has deactivated my number for over a week now. So I decided to pass on those cards to other family members who could use them. But to our disappointment, we discovered that the new calling card is not working.
The blocking of any unused Vodafone World Calling Card has no connection with deactivation of my number as these are prepaid unused cards.This amounts to a criminal act involving financial breach of trust for which you can be legally sued.
That just goes to show that Vodafone has recently started selling World calling cards that are not working and usable.When we called customer service from my mother's number , Vishwajeet informed us that he is not able to assist us in the matter because he has no information on the product. Vodafone does not even have enough information about it's own products leave alone the capability to assist customers in any way.
Vodafone's continued stance on all my complaints to date and reluctance to respond in writing through emails strongly indicates that they are intent on my victimisation and abuse of consumer rights.
http://rightsall.blogspot.in/search/label/Vodafone
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