I always stand up for what I believe in and what is right even if it means standing alone...In life standing up for your rights is never easy but it is very important to embark on this Long and difficult path to enforce and protect your individual and consumer rights.We all must be aware of our rights.In exercising our rights are we truly free individuals.

I have won many long customer battles against Banks,Phone Companies, Airlines, Electronics Companies etc. I have devoted time and energy to demand positive resolutions for myself and people around me. I hate it when one is denied what every customer has a right to...and that is when I find it important to address it and complain about it. I know it takes time to escalate matters but somehow I prefer to address it no matter what. Having lived in America for sometime, I give a lot of importance to Individual Rights.

It is my nephew who inspired me to write this blog. He felt the importance of his rights and the need to address this subject in a blog very early in age when he was unhappy with the services of a certain Airline. It was then that he suggested that I should write a blog concerning such matters too.

Everyone has certain rights but we are usually not informed about them or do not exercise them. We have a right to be heard...and we must never forget that. There is One Right for All and None should be discriminated. One has the right to question and a right to information. With growing middle class touch 400 million and consumerism, Indian Companies need to become responsive to Consumer complaints and grievances. Ignoring such complaints could lead to big financial losses for the company on consumer complaints being upheld by Consumer Courts.

In this blog, I would like us to share our knowledge about how best to address our complaints effectively as a customer or consumer. It is also important to inform people about the poor customer services provided by reputed brand names. But I would also like to hi-light the names of companies and brands who have co-operated with customers and given positive responses. Please do share your experiences too.

You do not win every battle in life but you learn lessons from it and hopefully live to win it some day. Through this blog ,I would like to inspire people to stand up for their rights and if needed fight for it but the fight for your rights has to be fair and honest. I aim to create a direction and awareness for people who are not given their due rights as an individual first and then as a consumer. There are always solutions and there are way to reach those solutions or alternatives as customers through proper channels.

Whenever you have been able to get your rights heard, you should generously share that knowledge as how best to achieve that so that others could follow that too. Pay it forward ! We should share knowledge and in doing so we will learn more from each other. Alone you can stand up for your rights but with people behind you and with you , there will be more force in it and consumers and customers will not be taken for granted. United we stand in getting value for our hard earned money...United we stand in ensuring we get good customer service.

When there is a will there is a way. When you stand up for your rights and for others , somebody will listen to you sooner or later. Your voice will be heard ! But for that you have to speak out ! Silence can sometimes be mistaken as weakness or indifference. Always know your rights and request for those rights to be implemented but if they are not then demand that justice be served.


Always stand up for your rights...

Consumer Rights Consumer Might !

" Sadaa Haq Aithe Rakh ! "

"Manzil mushkil to Kya... Humhe to us rah par chalna hi hai..."


Monday, October 26, 2015

Vodafone delaying addressing this case everyday !


Vodafone India's social media team responded to my message that I had sent them on the 15th of Oct. 2015. It took them that long ! And now they want more details about the case and I had to remind them that I have already given them far too many details regarding my complaint in the past three months and specially since the 15th of Oct. They seem to be buying more time to address my complaint appropriately.
Suddenly they want me to fill out a survey form which I found odd because if they were really paying attention they would have seen that I have already written so many reviews about Vodafone on their pages as well as my blog in the last few months. My question was that " Is this the time to take a survey after so much of escalation of my complaint worldwide ! This is the time for action and investigation ! "
The matter has gone so beyond escalation that now I need answers and prompt action in the direction of my expectations from Vodafone. I have suffered immensely and seek justice in the matter ! And Vodafone could pave the way in that direction by first activating my number to start with ! But had they been fair, they would not have even disconnected my number in the first place.
They also wrote that their team would connect with me on the phone. And I reminded them again as always that time and again I have been insisting that I would want a written interaction with them now regarding the case so that everything is on record. 
I just hope Vodafone India has notified a more professional and impartial team this time as the team who has been handing my case all this while just complicated matters and spoilt our interaction through their harassment and lack of understanding. The matter has gone so beyond escalation that now I need answers and prompt action in the direction of my expectations from Vodafone. So much of time, energy and peace of mind has been lost in dealing with their unfairness in deactivating my number
Posted by at
Labels:

No comments:

Post a Comment


I would sincerely welcome your honest feedback and reviews of my posts as well as various companies. Also it would be great if you share similar experiences...

Subscribe to: Post Comments (Atom)