There has just been an endless wait for getting this case heard ! From the 19th of Oct. I have been giving Vodafone social media team more and more time but Sunil Kumar from the Nodal office got away by mentally harassing me even today and an investigation has not been carried out.
I wonder whether my number as well as numbers of many customers were accidentally deactivated by Vodafone during system upgrade. In my case it may have been deliberately deactivated because I wanted to expose the inefficiency of the staff who even after verifying my documents put me through endless harassment and inconvenience !
Either way because of their inefficient staff I have suffered and now I am told that my number is considered a new number. I have had this number since 2009 and Vodafone had no right to deactivate it and in the process take away the plan I had subscribed to.
The action of Sunil Kumar calls for suspicion as the law does not allow you to deactivate numbers in times of mobile number portability specially if the customer has cleared all dues.
In the event of any unresolved issues between us, I had the right to port my number ! Vodafone had already barred my calls on the falsely made up feedback of their concerned team and it was not required to deactivate my number ! Why was all this done ? Why did the Nodal allow this ? Because they had something to hide and the best alternative for them was to deactivate my number so that they could prevent the case from being escalated further which would have hi- lighted Vodafone's deficiencies.
The social media team is taking endless time to deal with this and I have to wait till Monday now but I don't think they will do anything even that day or I see them clearly siding with the staff who is providing false feedback. Anyway let's wait and watch ! But I will continue promoting my petition to inform people about the dishonest business tones of Vodafone as they have troubled me beyond comprehension. On top of it Vodafone has sold unused blocked World Calling Cards to me just before all this.
I wonder whether my number as well as numbers of many customers were accidentally deactivated by Vodafone during system upgrade. In my case it may have been deliberately deactivated because I wanted to expose the inefficiency of the staff who even after verifying my documents put me through endless harassment and inconvenience !
Either way because of their inefficient staff I have suffered and now I am told that my number is considered a new number. I have had this number since 2009 and Vodafone had no right to deactivate it and in the process take away the plan I had subscribed to.
The action of Sunil Kumar calls for suspicion as the law does not allow you to deactivate numbers in times of mobile number portability specially if the customer has cleared all dues.
In the event of any unresolved issues between us, I had the right to port my number ! Vodafone had already barred my calls on the falsely made up feedback of their concerned team and it was not required to deactivate my number ! Why was all this done ? Why did the Nodal allow this ? Because they had something to hide and the best alternative for them was to deactivate my number so that they could prevent the case from being escalated further which would have hi- lighted Vodafone's deficiencies.
The social media team is taking endless time to deal with this and I have to wait till Monday now but I don't think they will do anything even that day or I see them clearly siding with the staff who is providing false feedback. Anyway let's wait and watch ! But I will continue promoting my petition to inform people about the dishonest business tones of Vodafone as they have troubled me beyond comprehension. On top of it Vodafone has sold unused blocked World Calling Cards to me just before all this.
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