Vodafone has to be answerable to it's customers ! High time !

Vodafone has to be answerable to it's customers !

This petition is sure making a difference to other customers if not me as can be seen on the Vodafone social media pages. At least it is uniting customers ! Customers will not allow themselves and others to be harassed anymore by Vodafone or other telecommunication companies.

Now Vodafone is left with no choice but to be responsive and responsible regarding customers' complaints. But Vodafone even now is not addressing the complaints the way they should ! Only false promises are given to customers that they are looking into our concerns but it is clearly visible that they are not really working in that direction. Only words and no action ! So many complaints including mine against them lie unsolved. My number remains deactivated for the 11th day and because of that I cannot even port my number elsewhere. The last time they did this back in June, I had to encounter more problems even after the activation of my number as with it they even activated all those services and packs that I did not even subscribe to. So I had to address that as well with them. Since June till date there have been a series of problems with them. Often Vodafone charges you for packs that you have not activated on your phone. And when the customers react, they cover up the facts by either deactivating the numbers or altering the facts. On top of that their representatives have the audacity to blame the customers instead and shout at the customers ! Their staff at 199 really need to be sacked !

 Vodafone's indifference towards customers,ignoring their complaints and the accumulation of unsolved complaints as a result of their careless actions is coming to haunt them ! Now we want answers and fair resolutions !

Other Vodafone customers have started signing this petition and I sincerely appreciate that ! Thanks so much ! Please spread the word around so that we can get more names added here...Nobody should get away by harassing us specially when we are paying them for their services ! We expect value for our hard earned money !

https://www.change.org/p/trai-department-of-telecommunications-vodafone-s-dishonest-business-tones?recruiter=409748796&utm_source=share_petition&utm_medium=email&utm_campaign=share_email_responsive